Since 2003, IDS has been a trusted service provider of Support Claim Services. Based in South Florida, IDS provides professional medical transcription services for SCS’ peer reviews, independent medical reviews, and other reports. SCS completes tasks and monitors the full document lifecycle through IDS’ AbbaDox workflow portal. Built in the cloud, AbbaDox provides role-based security and real-time access, even on mobile devices, to track all stages of report creation and distribution.

IDS also serves as a trusted IT partner by providing a platform for hosting and processing SCS data. Other roles include securely storing data and reports, continuously replicating and protecting data, monitoring hardware and software, and alerting SCS of any issues concerning the servers, disk space, or other back-end capabilities.

IDS uses a Tier IV-certified data center operated by a leading global infrastructure provider. The facility offers extensive connectivity with numerous international exchange carriers and serves as a major communications hub for the Americas. The center meets stringent security and compliance standards required by various government and enterprise clients.